Toll Free:

Live chat
Order now Log In
Toll Free:

Organizational Culture

Organizational Culture

Introduction

Mr. Joel Wong, a Head of Equity Finance and Collateral Management of Scotiabank, Singapore, should consider improving what is good to make it better or even recommending changes in what is bad in the organizational culture of the company. In other words, to improve the latter, Mr. Wong should consider applying and using other management theories than the Maslow’s hierarchy of needs or the four-drive approach. As a result, it will assist the Scotiabank organization in improving its culture. Therefore, this paper will discuss various management theories that can be used by Mr. Wong in improving the organizational culture, including the contingency, chaos and systems theories. When used together, they have the capability of improving Scotiabank’s organizational culture and overall performance.

Contingency Theory

Mr. Wong should consider improving Scotiabank’s culture by applying the contingency theory. It is a behavioral approach emphasizing that there is no any single best way of leading an organization, organizing cooperation, or even making a decision. This theory also states that these actions are contingent (dependent) on both external and internal factors. Therefore, it implies that there is no any single contingency management theory. However, Scotiabank can use certain significant contingencies, including suppliers and distributors, consumer interest groups, technology, competitors and customers, as well as government agencies. However, this theory also states that the effectiveness of a leader charged with running an organization is based on the situation itself because of two factors, namely, the leadership style and situational favorableness (Donaldson 2011).

In leadership, Mr. Wong should have the ability to identify the type of the leadership style. However, since the latter is fixed, it is therefore important to measure it using the Least-Preferred Co-Worker (LPC) scale initially developed by Fiedler. As a result, this scale will make Mr. Wong analyze and determine a person, with whom he has least enjoyed to work. It can be an individual, who has cooperated with Mr. Wong at his job, training and education. The manager should then use this scale in rating how he feels about this individual and his treatment, whether friendly or not. It will assist Mr. Wong in determining whether he is a task-oriented leader or relationship-oriented one (Bacher 2007). On the other hand, he should also determine his situational favorableness concerning a specific event, which depends upon three things, including the task structure, leader-member relations, as well as the power of the leader position.

Mr. Wong should also identify his situation within the organization. For instance, he should determine whether he has poor or good leader-member relations, whether the task he is doing as a manager is rather structured or unstructured, or whether he has little experience for solving suchlike problems, and whether he has a weaker or stronger power over all Scotiabank team members and employees. Finally, after using this theory to get the best solutions, Mr. Wong should determine the best and the most effective leadership style that he should use to improve Scotiabank’s organizational culture. For example, if Mr. Wong leads a team of employees who respect and like him, it impies that he has good leader-member relations. Moreover, the situation when team members are working on a highly creative project (unstructured) and Mr. Wong has greater power occupying a high management position will require the most effective task-focused leadership style to improve the organizational culture (Jackson 2012).

Systems Theory

Mr. Wong should also consider applying the systems theory for improving Scotiabank’s organizational culture. Such approach often treats an organization as a system, which should be present in Scotiabank. There can either be an open or closed system, but most systems approaches are often based on the first type. The advantage of an open system is that it interacts with its environment in various ways, including throughputs, inputs, and outputs. Therefore, Scotiabank can apply the systems theory in various ways for improving its culture through knowledge, relationships, and adaptation (Dekkers 2015).

Under the vision of knowledge, Scotiabank will be focused on employees learning, improving a set of competencies and skills, and fostering company’s innovations. Therefore, Scotiabank will be a cognitive system, which will create information as well as activate skills with the main aim of producing knowledge among workers through a continuous and consistent learning process (Banerjee 2013). As a result, the knowledge produced will be at the core of the autopoietic process responsible for generating resources and creating resource-behavior-resource cycles, in which the entire organization as a system can function following cognitive schemes.

Secondly, Scotiabank can also apply the systems theory in terms of relationships to improve or change the organizational culture. According to the model of the viable system, the behavior of any competitive organization is closely linked to the capability of identifying and managing relationships and functions, thereby creating channels of communication, organizing the flow of information, as well as harmonizing and rationalizing organization’s development. The latter should be aligned with every external relationship. Therefore, the viable system model of Scotiabank must therefore be in a position of addressing and directing the organization as a system towards its final goal of improving its culture through the transformation of structural static relationships into a dynamic interaction with other viable systems. For the Scotiabank organization, it is imperative to consider compatibility among parts of the system as well as to improve harmonic interactions (Donaldson 2011).

Finally, Scotia-bank can also apply the systems theory in terms of vision adaptation for improving its organizational culture. According to the approach taken by the viable system, the Scotiabank company should have the capability of preserving its stability and viability, thereby establishing its own internal environment that will enable it to respond to external stimuli in an effective manner at all levels (showing its viability) (Bacher 2007). Furthermore, this organization should also find ways of surviving and adapting to a specific context because of dynamic continuous processes and many types of internal changes. This approach is explained as adaptation.

Chaos Theory

Mr. Wong may also consider applying the chaos theory tto improve Scotiabank’s organizational culture. This approach can provide the manager with a chance of taking a step back from his daily management activities and see how the entire Scotiabank company will function as a unified single system. Exploiting the chaotic quality of the organization will require looking at its shape from a distance. Rather than pinpointing cultural problems among organizational team members, Scotiabank will be better served by looking at its patterns, especially the specific ones that determine certain behavior of this organization. Furthermore, expectations of this company concerning the acceptable behavior, and the extent of freedom to which employees are allowed to work have the ability of shaping the way in which Scotiabank’s challenges and problems are handled by its leaders, including Mr. Wong. Providing groups and people with some sort of autonomy, the latter should encourage every member of this company to organize himself or herself by controlling the quality of one’s own iterations and work until the time when different units of this organization have the ability of working together in the most effective manner. Therefore, Scotiabank should consider acting like a fractal organization by trusting its members and departments to order in the most effective way (Jackson 2012).

In addition, this organization should also apply the chaos theory to focus on its design and structure. It implies that Scotiabank should always draw charts with the aim of illustrating who plays a given role, and in what instances or even who is accountable to whom within the company. The latter should also consider hiring business experts to assist in breaking down this organization into smaller parts that will make it easy to improve its culture (Dekkers 2015). In other words, Mr. Wong should also consider building models of organizational policy and practice with high hopes that it will produce the use of the best communication methods and interaction among departments for improving organization’s culture and functioning.

Conclusion

Scotiabank is a team-oriented organization since it is people-oriented and its employees often prefer to work together as one team. In other words, this organization is a non-tradition-oriented with an innovative working environment. It also relies on its all team members for achieving its objectives. In addition, there are various practices used by this organization, which also make it a team-oriented one, including empowering employees in planning, goal-setting, and organizational processes. Other approaches include mutual trust, shared leadership, shared self-management responsibility, as well as shared performance accountability. Another feature, which helps to characterize this organization as team-oriented is that it has a clear purpose, following which every team member accepts and understands the major goal of the whole company and the team. Every employee is tasked with performing his or her respective roles in teamwork and is provided with a certain degree of autonomy (Banerjee 2013). However, each organizational worker is responsible for the quality of his part of work. Finally, team members of Scotiabank also have an open communication system, whereby they value different points of view, as well as encourage an honest and open discussion.

 
 

Literature Review

If you have any problems with literature review writing, feel free to contact us. We will help you create an exclusive piece of writing.

 

Editing

If you want to be sure that your academic papers are free from any mistakes, use our excellent editing services. Our experts will bring your papers to perfection.

 

Lab report

Turn to us for assistance if you do not know how to produce a detailed lab report. Our professionals will help get a high grade.

 

Movie Review

If you find it difficult to create an in-depth movie review, use our writing services. We will do our best to provide you with a great paper.

 

Speech

Encounter no difficulties with speech writing! We have a team of trained writers capable of creating impressive speeches.

 

Book Review

In case of any difficulties in analyzing books, address our skilled writers. They will assist you in writing a superb book review.

 

Article Critique

If you lack time to read an article and make it thorough evaluation, ask our specialists for help. They can provide a detailed critique of the articles covering any topics.

 

Memo

We offer quality memo writing services. Thus, if you need help with such a piece of writing, contact us without hesitation!

 

Letter

We provide professional assistance with letter writing. Give us detailed instructions and expect to receive a top-notch piece of writing.

 

Case Brief

Get expert help with case study writing from qualified writers! No matter the topic, your paper will be written up to standard.

 

Interview

If you do not have a clue about how to write an interview essay, contact us straight away! We will be pleased to help you write a top-flight paper.

 

Business Plan

Our proficient writers specialize in preparing detailed business plans. Therefore, if you need valuable writing assistance, contact us.

 

Online Test

We offer professional online test help to students of different academic levels. No matter the topic and academic discipline, your test will be done well.

 

Marketing Plan

We have ingenious writers who are aware of different marketing strategies and methods of analysis. They can help you produce a superior marketing plan.

 

Movie Critique

Order a customized movie critique from our respectable company at any time suitable for you! We work 24/7 to help you cope with your workload.

 

Dissertation

Our PhD writers are highly skilled in creating dissertations. They are focused on writing papers meeting the established academic standards.

 

Book Report

If you do not have the slightest idea about how to write a superb book report, address us. You will be provided with substantial writing help.

 

Proofreading

We provide a first-class proofreading service. Thus, if you need help in proofreading your academic paper, contact right away.

 

Multiple Choice Questions

Is doing multiple choice questions tests not your forte? Do not worry! Our experts are ready to give you a helping hand with such an assignment!

 

Article writing

Receive valuable article writing assistance from our accomplished writers! They are good at producing fantastic articles on a variety of topics.

 

Powerpoint Presentation Poster

If you do not know how to create an effective PowerPoint presentation poster, feel free to use our services. A successful outcome is guaranteed!

 

Blog Article

Avail yourself of our fantastic blog article writing service to get rid of academic troubles! We offer customized and original content!

 

Questionnaire

Get help with your questionnaire from our experts to receive the desirable grade. We are focused on customer satisfaction.

 

Synopsis

Buy a customized synopsis written by one of our skilled writers and forget your worries! You will be provided with an exceptional paper.

 

PDF Poster

Do not you know how to prepare an impressive PDF poster? You can count on our writers to help you complete the assignment well.

 

Capstone Project

If you are unaware of the specifics of a capstone project, order it from us. You will receive a customized piece of writing.

 

Scholarship essay

Our professionals know how to write a solid scholarship essay. Thus, if you cannot cope with such a writing project, contact us immediately.

 
 
 
 
 
Limited Time Offer
GET 15% OFF
Your 1st Order
X